Monday, November 30, 2020

NAB closes all branches over ‘security threat’

NAB closes all branches over 'security threat'

“Where our ATMs are located onsite at a branch we are also taking them offline,” the bank said.

“Digital banking services including internet and mobile banking, as well as telephone banking, remain available to customers as normal.”

By 3.35pm, the bank said it was progressively sweeping branches and commercial offices to ensure they are safe to return reopen.

As each location is deemed safe, staff will be allowed to return and locations will progressively reopen to customers.

The lender, which has more than 600 branches in Australia, is working with the Australian Federal Police on the matter.

Several branches in Queensland received bomb threats and state police are also investigating the claims.

It is unclear if the same threats were received by branches across Australia.

A caller to 2GB radio said he was at a branch in Sydney’s south-west when a manager had “abruptly booted” them out of the bank.

The man, named Luke, said customers were not told why they had to leave.

“I was on the pavement and [the bank manager] said ‘you have to leave the area’,” he said. “The staff came out and walked up the street.”

At the North Sydney NAB branch, “This is not a drill please evacuate the building and head to the evacuation point” could be heard.

There is no indication when NAB branches will reopen.

More to come.

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